Freshly Menu Experts

How can Freshly Menu Experts help?

Well versed in our offerings, Freshly Menu Experts can help guide you to the meals which best suit your tastes, dietary needs, and individual preferences. Our experts are available 7 days a week, and typically respond within a day so you can get the answers you need.

Please note: Our Menu Experts are not healthcare providers and are unable to provide medical advice. We always recommend consulting your physician or nutritionist if you have any specific health concerns.

FAQs

What's Freshly's food philosophy?

The Freshly Food Philosophy begins with 3 guiding principles - Less sugar, less processed food, and more nutrients. Whether you're enjoying Freshly, cooking at home, or dining out, they’re our simple guide for everyday wellbeing. Read more about our approach here.

Of course, we get that food preferences vary for all! For assistance with your individual needs, you’re welcome to chat with one of our Menu Experts. You can find their hours and contact options here.

Please note: Our Menu Experts are not healthcare providers and are unable to provide medical advice. We always recommend consulting your physician or nutritionist if you have any specific health concerns.

Do you offer advice on healthy eating?

You can find some great articles and pointers on our very own Freshly blog, Prepped.

If you have any specific dietary needs or questions, feel free to chat with our Menu Experts to see how we can be a good fit. You can find their hours and contact options here.

Please note: Our Menu Experts are not healthcare providers and are unable to provide medical advice. We always recommend consulting your physician or nutritionist if you have any specific health concerns.

If I have a medical condition, can you accommodate my medical diet?

We don't make our meals to fit any specific medical diets (like diabetic, heart-healthy, low sodium, high blood pressure/cholesterol, etc.) but we do offer a wide range of carb- and calorie-conscious meals, plant-based selections, and dairy-free options to suit different lifestyles and preferences.

If you have any specific dietary needs or questions, feel free to chat with our Menu Experts to see how we can be a good fit. You can find their hours and contact options here.

Please note: Our Menu Experts are not healthcare providers and are unable to provide medical advice. We always recommend consulting your physician or nutritionist if you have any specific health concerns.

Do you accommodate any specific diet or weight-loss programs?

We offer a wide range of meals to accommodate different preferences, and support carb-conscious, calorie-conscious, plant-based, dairy-free, and gluten-free diets.

For additional information, check out these FAQ articles:

Have specific questions about our meals? Speak with one of our Menu Experts! They can help you navigate our menu options to find meals that best fit your preferences. You can find their hours and contact options here.

Please note: Our Menu Experts are not healthcare providers and are unable to provide medical advice. We always recommend consulting your physician or nutritionist if you have any specific health concerns.

How to connect

Contact Hours: Sunday-Saturday 12pm ET-9pm ET
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