How to Skip Your Freshly Delivery

Skip Freshly Deliveries—and Complicated Subscriptions

Freshly delivery schedules are all about you. Going out of town? Trying to “break in” the new kitchen? Still working through leftovers from the holidays? No sweat. We’ll miss you, but you can skip a box anytime, as many times as you want, from your laptop or phone. 

From Your Laptop
  1. Log into your Freshly account. 
  2. Under your next scheduled delivery, click “Skip” on the left. 
  3. If you change your mind, or just have to try that new dish you saw, come back to that delivery and click “Unskip” up to 6 days before the scheduled delivery. 
From Your Phone
  1. Remember where you put your phone. 
  2. Open your Freshly app. 
  3. Find the delivery you’d like to skip under “Upcoming Deliveries.” 
  4. Tap “Skip Delivery” and confirm. 
  5. If you change your mind (or just really miss us), come back to that delivery and click “Unskip” up to 6 days before the scheduled delivery. 

No matter how long your break is, don’t forget to check back in on our new menu items. We launch a new meal (almost) every week, so you might need—or want—to “Unskip” sooner than you think. 


Skipping because of a move? Don’t forget to update your address.

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